PURCHASE ORDERS If you are ordering products with a Purchase Order, please email your PO to [email protected], mail it to 227 Arlington Street, Suite G, Framingham, MA 01702, or fax it to (800) 268-6624.
Please be sure to include the following information on your Purchase Order:
The company or school you are purchasing for;
The best contact information to be reached should there be an issue with the order;
The Bill To and Ship To addresses clearly labeled;
The products you would like to order with:
The quantity of product
The SKU/ltem Number
A brief description of the product
The cost of the product. The most updated pricing will always be on the website.
Shipping costs, "pre-pay and add", or your FedEx or UPS account number.
Shipping Charges for Purchase Orders: Shipping charges are based on the dollar value of your order, as follows:
Order value
Cost
$0.01-$50.00
$7.50
$50.01-$75.00
$8.95
$75.01-$100.00
$10.00
$100.01-$1,000.00
10% of your order total
Over $1,000.00
FREE
Drop Ship items are shipped directly from the manufacturer and will incur a separate shipping charge. We will send a quote for the updated shipping charges that will require approval.
PLEASE NOTE:
Any Purchase Order without the above information will be placed on a hold until all the information on the Purchase Order is corrected. If the information is not correct we will contact you regarding what changes need to be made in order to release the hold on the order. Please be sure that your Purchase Order contains the best contact information to reach you at so that the matter can be resolved as quickly as possible.
We will only hold orders for 30 days from the purchasing date at which point if the matter has not been resolved the order will unfortunately be canceled.
QUOTES All of our quotes are done in writing and are valid for 60 days from the day the quote is created. Please email [email protected] to request a quote.
We will require the following information in your email:
The company or school you are purchasing for;
The best contact information to be reached should there be an issue with the order;
The Bill To and Ship To addresses clearly labeled;